FREQUENTLY ASKED
QUESTIONS

What is Mind Wave?

Mind Wave is a mental health platform designed to help people manage feelings of stress and anxiety. It offers personalized services based on each person's needs ranging from exercises, music, and even professional help from licensed therapists that will guide you to self-care and improving your mental health.

Is Mind Wave Free?

Mind Wave's services are mostly free, but it does include affordable subscription options that unlock additional services.

How does the personalized servivces work?

To unlock personalized services, users can take a stress/anxiety quiz to determine their needs. The results will be used by the platform to offer the user specific exercises that would be the most useful for their needs. It is also possible to take the quiz as many times as the user wants.

If I take the stress/anxiety quiz, will I get different services?

After taking the quiz, the user gets recommended services based on their needs. The user has the option to choose the recommended services or any other services at any time.

Can I contact my therapist at any time?

Yes, you can contact your therapist at any time. Our therapists are always available to listen to your needs, but in the case that your matched therapist takes long to answer and you need immediate help, you have the option to contact other therapists or get matched with a different one. If this is the case, you have the option to go back to your previous therapist or permanently change therapists at any time.

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