I am ready to book - what do I do?

Call 1800 499 8700 or e-mail us at agent@vacaytravelagency.com with the following details.

Full passenger name(s) as per your passport or Id issued by any government. Dates you wish to travel (let us know if you have any flexibility) and how long you want to stay. Contact number.

Do I have to pay in full straight away?

This depends. Some ’special offers’ require payment to be made at the time of booking. Some other fares could be paid a few days after the reservation is done. Travel Tip - Pay early. We issue the ticket early and you avoid possible fare increases.

How can I pay?

By Cash

By Credit card (Visa, Master Card, American Express, Discover and Dinners Club)

For credit card payments. In order for the charge to be processed; passenger must complete and sign The Alpha Travel Credit Card Authorization Form and fax it to 508 7578600, along with a copy of the credit card, front and back and the copy of a goverment issued picture ID

Does the airline allow name changes on airline tickets?

Name changes are not allowed in any circumstances. Once the ticket is issue the name can’t be changed.

What types of documents are required to travel?

For a domestic flight at check in a government ID is required. For international flights passport is needed, and a visa. So, please be advised to check if you need a visa for your destination. Our agents are not responsible for information regarding visa or passport requirements. View U.S. Embasy Links

Can I travel with a one-way ticket to any country?

If you are not a citizens of that country you can not travel with a one way ticket. You need to have round-trip ticket.

On International flights do I need to pay departure tax?

Yes. Most countries charge a departure tax at the airport on the day you are returning home and it has to be paid in cash.

Could a minor flight unaccompanied?

Minors between the ages of 7-12 years old could travel alone with an escort service offered by the airline of your choice. There may be an extra charge by the airline. For connecting flights, they are allow to travel only on an early flight and it has to be at least one or more flights after the one they are flying.

How many pieces of luggage I’m permitted?

Must of the airline allow you to take 2 pieces of no mare than 70lbs and a carry-on of no more that 35lbs. Extra luggage may be permitted by the airline at an extra cost.

Can I bring extra luggage?

Yes, you can. Airlines will charge an extra fee for each luggage you bring.

Can I change the dates on my ticket or destination?

The ticket has to be unused in order to change destination. Depending on the type of ticket you have you can change the destination.